Privacy Policy

Last updated: June 15, 2026

1. Introduction: Green Touch Carpet ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or place an order with us. By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect: When you visit our website or place an order, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details. We also collect non-personal information such as your IP address, browser type, device information, pages visited, and time spent on our website through cookies and analytics tools.

3. How We Use Your Information: We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your customer service inquiries, improve our website and product offerings, send you marketing communications and promotional offers (only with your consent), and to detect and prevent fraud or unauthorized activity.

4. Payment Information: All payment transactions are processed securely through trusted third-party payment gateways. Green Touch Carpet does not store your credit or debit card details on our servers. Your payment information is encrypted and handled in accordance with PCI-DSS standards.

5. Sharing of Information: We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our website and conducting our business, such as shipping and logistics partners to deliver your orders, payment processors to handle transactions securely, and analytics providers such as Google Analytics to understand website usage. All such partners are obligated to keep your information confidential.

6. Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, however this may affect certain functionalities of our website. By continuing to use our website, you consent to our use of cookies.

7. Data Security: We implement industry-standard security measures including SSL encryption to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure and we cannot guarantee absolute security.

8. Data Retention: We retain your personal information for as long as necessary to fulfill your orders, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, it will be securely deleted or anonymized.

9. Your Rights: You have the right to access the personal data we hold about you, request correction of any inaccurate information, request deletion of your personal data subject to legal obligations, opt out of marketing communications at any time by clicking the unsubscribe link in our emails, and lodge a complaint with the relevant data protection authority in your country.

10. International Customers: If you are accessing our website from outside India, please be aware that your personal information may be transferred to and processed in India. By using our website and providing your information, you consent to this transfer and processing in accordance with this Privacy Policy.

11. Third-Party Links: Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy: Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

13. Changes to This Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [ravichandmaurya531@gmail.com] or call us at [+91 8874904423]. Green Touch Carpet, [Bhadohi], India.